SHIPPING
We offer standard shipping within the United Arab Emirates at a flat rate of 25 AED, with delivery in 2-5 days. Shipping times and costs may vary based on your location and order size. Occasionally, we provide FREE SHIPPING across the UAE as part of special promotions. To track your shipment within the UAE, Click Here. For international shipping rates, please contact us via email at info@thetintdesign.com or send us a direct message on Instagram @tintlabofficial.
REFUND & RETURNS
All products that involve customization cannot be cancelled, returned or exchanged. For all other products, if your order has not yet shipped, you can cancel it by contacting our customer service team. If your order has already shipped, and you refuse to receive the delivery or do not respond to the courier, the order may be returned at our discretion. In such cases, a refund may or may not be processed. Please note if a refund is issued, shipping cost of AED 25 and bank charges will not be refunded for all processed orders (even if free shipping is offered).
Need help?
Contact us at info@thetintdesign.com for questions related to refunds and returns.